Break-Fix Repair
Broken? We fix it.
Hourly IT repair, remote or on-site. No contract, no retainer, no pressure to sign anything.
Standalone service. No managed agreement required.
At a glance
Hourly
Pay for the fix, nothing else
No contract
One-time work, no agreement
Remote or on-site
Whatever the problem needs
01
One problem, fixed
A dead PC, a server that will not boot, email that stopped. Bring us the problem, not a contract.
- Hardware and software repair
- Virus and malware cleanup
- Data recovery attempts before anything is wiped
02
Remote first, on-site when it matters
Most fixes happen over a secure remote session the same way our managed clients get help.
- Secure remote support session
- On-site dispatch from Brandon when hands are needed
- You approve the work before it starts
03
Straight answers when it is not worth fixing
If the repair costs more than the replacement, we say so, and tell you what we would buy instead.
- Repair-or-replace recommendation
- Written summary of what we found
- No upsell required to get your machine back
What you get without a contract
Real techs
The same local team managed clients get
Approved first
You okay the work before it starts
In writing
A summary of what we found and did
Let's talk
Tell us what broke.
Describe the problem and we’ll tell you whether it is a remote fix, a bench repair, or not worth repairing at all. Back to you within one business day.