IT headaches? That's our job.
Stop being your own IT department. We keep the systems running, answer when something breaks, and hand back the hours tech was costing you.
Reliable IT support goes beyond fixing what breaks. We monitor your systems, respond when you need help, and create a clear technology plan for your business.
Continuous monitoring and maintenance help prevent downtime, security incidents, and unexpected interruptions.
When something goes wrong, you reach familiar experts who understand your environment and take ownership of the solution.
We help you prioritize improvements, anticipate expenses, and keep your technology aligned with your business.
Years of experience supporting businesses in your industry means we understand your challenges, priorities, and technology needs from the start.
From responsive support to stress-free technology projects, local businesses rely on AssurITy to keep their teams working.
Incredible from start to finish. They helped with everything, from planning and coordination to the final touches. The team was professional, responsive, and made the whole process feel smooth and stress-free … Highly recommend them if you’re looking for a company that really knows what they’re doing!
“AssurITy is the greatest … efficient and goes above and beyond. Thank you for transitioning our office to perfection.”
“Prompt, knowledgeable and friendly service … AssurITy cares about the success of my business and I recommend them highly.”
“A loyal customer of BBM and AssurITy for over 25 years. We wouldn’t use anyone else … their friendly and expert service is something we have come to expect, and they always deliver.”
“IT headaches go away fast!”
“Very friendly and professional!”
“My go to for computers and service.”
Every plan includes responsive support, proactive maintenance, and clear reporting. Choose the level of security and business continuity that fits your organization.
Your exact rate is prepared after a complimentary IT assessment. We verify your actual environment and provide everything in writing before service begins, without hidden additions afterward.
Dependable IT for everyday operations.
Small and growing businesses that need reliable technology support without maintaining an internal IT department.
Active protection backed by real human response.
Organizations that manage sensitive information, maintain cyber insurance, or require stronger security controls and reporting.
Keep operating through outages and serious incidents.
Businesses that depend on critical systems and cannot accept extended downtime, permanent data loss, or an unplanned interruption.
Pricing is customized based on users, devices, locations, and infrastructure.
| Service | Managed Essentials | Managed Plus | Managed Complete |
|---|---|---|---|
| Workstations | |||
| Every workstation watched 24/7: common problems fixed automatically | Included | Included | Included |
| Updates and patches: Windows, Mac, and your applications | Included | Included | Included |
| Antivirus + threat detection on every machine, infections quarantined and removed | Included | Included | Included |
| Devices encrypted, keys managed | Included | Included | Included |
| Workstation files backed up daily | Included | Included | Included |
| A password manager for everyone | Included | Included | Included |
| Software and hardware inventory kept current | Included | Included | Included |
| 24/7 managed threat response: analysts investigate and contain | Not included | Included | Included |
| Device health, security and compliance reporting | Not included | Included | Included |
| Standard device configurations, enforced | Not included | Included | Included |
| Advanced threat hunting with longer security-data retention | Not included | Not included | Included |
| Company email and data secured on approved mobile devices | Not included | Not included | Included |
| Servers & Backup | |||
| Every server watched 24/7 and patched | Included | Included | Included |
| Full server images backed up daily, integrity verified automatically | Included | Included | Included |
| Quarterly test restores: we prove your backups work | Not included | Included | Included |
| File and full server recovery labor included | Not included | Included | Included |
| Cloud failover: your server dies, a cloud copy takes over | Not included | Not included | Included |
| A written disaster-recovery plan, tested with a full yearly exercise | Not included | Not included | Included |
| Microsoft 365 & Email | |||
| Microsoft 365 supported and licensed right | Included | Included | Included |
| Microsoft 365 backed up daily, routine restores included | Included | Included | Included |
| Multi-factor sign-in and a secure baseline, enforced | Included | Included | Included |
| Accounts opened on day one, closed the day someone leaves | Included | Included | Included |
| Risky sign-ins blocked by policy | Not included | Included | Included |
| Company devices managed; unmanaged devices restricted | Not included | Included | Included |
| Advanced phishing, spam and impersonation protection | Not included | Included | Included |
| Email keeps flowing during Microsoft 365 outages | Not included | Not included | Included |
| Encrypted email capabilities | Not included | Not included | Included |
| Risk-based sign-in protection and privileged-access controls | Not included | Not included | Included |
| Network & Site | |||
| Network health watched: internet, firewall, switches, Wi-Fi | Included | Included | Included |
| Network configuration documented and backed up | Included | Included | Included |
| Firewall managed: rules and firmware kept current | Not included | Included | Included |
| Intrusions detected and blocked at the network edge | Not included | Included | Included |
| Risky websites and content blocked | Not included | Included | Included |
| Guest, staff, server and device traffic separated | Not included | Included | Included |
| Endpoint, Microsoft 365 and network security logs monitored 24/7 | Not included | Not included | Included |
| Automatic failover to backup internet | Not included | Not included | Included |
| Annual firewall and network-resilience review | Not included | Not included | Included |
| Service & Planning | |||
| Unlimited help desk: a person answers, remotes in, fixes it | Included | Included | Included |
| Your own portal: tickets, assets, documentation | Included | Included | Included |
| New hires set up, departures locked out | Included | Included | Included |
| Your whole environment documented, kept current | Included | Included | Included |
| A technology consult and written security review at signup | Included | Included | Included |
| A monthly report you can actually read | Included | Included | Included |
| Weekly tech tips for your whole team | Included | Included | Included |
| Published response-time targets, reported against | Not included | Included | Included |
| A yearly security assessment, findings in writing | Not included | Included | Included |
| Network diagrams maintained; hardware lifecycle tracked | Not included | Included | Included |
| Quarterly executive technology and budget reviews | Not included | Not included | Included |
| A multi-year hardware replacement roadmap | Not included | Not included | Included |
| Security and compliance evidence reports | Not included | Not included | Included |
| Admin passwords rotated on schedule; access audited quarterly | Not included | Not included | Included |
Our standard onboarding process takes approximately two weeks, not two months. We document your environment, address immediate risks, and prepare our support team before your employees need us.
We inventory your devices, accounts, licenses, vendors, and critical systems. Everything is documented so your business is never dependent on one person’s memory.
Monitoring, endpoint protection, and backups are deployed and verified first. We then address the most urgent security and reliability gaps before making broader changes.
Your employees receive one number, one email address, and one support portal. Our team already understands your network, systems, and history before the first request arrives.
The transition is planned around your normal operations. After-hours or weekend work is scheduled only when necessary and approved in advance.
Call (813) 689-1950 or email our team. Tell us about your business, your technology, and the problems you want resolved. We’ll recommend the appropriate level of service without overselling what you need.
Thirty minutes on your setup, and you keep what we find: a written summary of the gaps, the risks, and what we would fix first.
